Our EU Trend Reports tackle innovative business practices from a policy perspective. They help policymakers better understand the latest trends in business and industry innovation and provide specific policy recommendations to unleash the potential of European businesses and scale-up successful innovative solutions in the EU. Two trend reports are published every year, drawing on case studies and conference outcomes.
Without smart factories Europe will lose more manufacturing jobs; without clean tech it will produce more waste; and without improving customer experience its companies will lose clients. These are the key messages from a new business innovation report, co-authored by Dr. René Wintjes and Hugo Hollanders.
‘Smart factories’, ‘clean technologies’ and better ‘customer experience’ are three priorities in a new and more sustainable approach to business innovation. Unlike traditional market transactions, these priority areas focus less on passive short-term selling and more on the co-creation of value.
Based on a third batch of 12 case studies, presented by the EU’s Business Innovation Observatory, these findings show that a future with more jobs, less waste and more satisfied customers is possible.
According to this report, many solutions already exist but certain trends should be ramped up. Economically, this could lead to improved productivity, market / sector growth, and increased revenues. Socially, this could lead to more jobs, material and energy savings, and increased customer satisfaction.
The business models of companies driving the three trends — and the good policy practices identified — are based on ‘learning by using’ and ‘learning by interacting’. Still, a common policy challenge is how to ensure education and training keep pace with innovation? Or more specifically, how to promote interactive learning between those who offer solutions and those who need and apply these solutions?
For answers to these questions, see the summary and full report below.
FULL REPORT (43 pages)
Flickr / Flazingo pictures, Tecnala