Dr. Charlotte Keijser

Affiliated Researcher

Charlotte Keijser holds a master’s degree in International Development Studies from the University of Amsterdam (UvA), with a specialisation in Economics and Human Development, and a bachelor’s degree in Human Geography. Upon completion of her master’s degree in 2012, Charlotte spent a year at the University of Amsterdam as a research assistant examining “flexibility in the labor market in developing countries”.

She has extensive fieldwork experience in India, Cuba, Ghana, Togo, Senegal and South Africa. Her research interests include global value chains, the services sector, and innovation systems, with a regional focus on Sub-Saharan Africa.

Currently, Charlotte is a PhD fellow in Economics and Governance at UNU-MERIT. Her doctoral research looks at organisational learning and firm performance in regional and global value chains of IT-enabled services, focusing on the case of South Africa.

Charlotte is also Programme Coordinator for the GPAC2 (dual career PhD) programme offered at UNU-MERIT.

Selected publications by Charlotte Keijser

Articles (journal, professional, popular)
Keijser, Charlotte, René Belderbos & Micheline Goedhuys, 2021, Governance and learning in global, regional, and local value chains: The IT enabled services industry in South Africa, World Development, 141, DOI: 10.1016/j.worlddev.2021.105398, More information
Keijser, Charlotte & Michiko Iizuka, 2018, Looking Beyond Global Value Chains in Capacity Development: The Case of the IT-Enabled Service (ITES) Sector in South Africa, European Journal of Development Research , 30(3): 442-461, DOI: doi:10.1057/s41287-017-0110-7, More information
Keijser, Charlotte & Michiko Iizuka, 2017, Looking Beyond Global Value Chains in Capacity Development: The Case of the IT-Enabled Service (ITES) Sector in South Africa, The European Journal of Development Research, DOI: doi:10.1057/s41287-017-0110-7
Keijser, Charlotte & N. Beerepoot, 2015, The Service Outsourcing Sector As Driver of Development: The Expectations of Ghana's Ict for Accelerated Development Programme, Tijdschrift voor Economische en Sociale Geografie, 106: 556-569, DOI: 10.1111/tesg.12122, More information

Book chapters
Keijser, Charlotte, 2015, Changing geographies of service delivery in South Africa Towards regional value chains?, in: Beerepoot, N., & Keijser, C, The service outsourcing sector as driver of development: the expectations of Ghana's ICT for Accelerated Development programme, Wiley, New York

UNU-MERIT Working Papers
Keijser, Charlotte & Michiko Iizuka, 2017, Pathways for capacity building in heterogeneous value chains: Evidence from the case of IT-enabled services in South Africa, UNU-MERIT Working Paper 2017-012
Al Raee, Mueid, Elvis Amoateng, Elvis Avenyo, Youssef Beshay, Mira Bierbaum, Charlotte Keijser & Rashmi Sinha, 2014, Millennium Development Goals: Tool or token of global social governance?, UNU-MERIT Working Paper 2014-024

Keijser, Charlotte, 2019, Firm Participation, Learning and Innovation in Heterogeneous Value Chains of IT-enabled Services: The case of South Africa, PhD dissertation Maastricht University / United Nations University